We're looking for a detail-oriented, bilingual Billing Specialist to manage our dental billing processes and insurance claims. This role is central to keeping patient accounts accurate and our billing operations running smoothly in a fast-paced clinic environment. If you're dependable, thrive under pressure, and enjoy problem-solving, we'd love to hear from you.
Key Responsibilities
Manage billing processes and insurance claims from start to finish Accurately process, submit, and coordinate primary and secondary dental insurance claims Create and review claims before submission Submit claims through the appropriate channels and track their status Follow up on outstanding insurance claims, appeals, denials, and rejections Submit claim corrections and adjustments promptly Navigate state-specific Medicaid billing guidelines and write-off protocols Follow up on patient accounts and outstanding payments Assist with monthly payment questions, updates, and changes Create billing and insurance reports Gather insurance information from new and existing patients Work closely with clinical and administrative teams to ensure seamless operations Assist with other billing-related responsibilities as needed
Key Qualifications
Bilingual (English/Spanish) Proficient in Open Dental software preferably not required Proficiency with Google Workspace and general computer/software applications Strong written and verbal communication skills Strong collection and follow-up skills Critical thinking skills for handling complex claim situations Ability to prioritize, organize, and multitask at a high level Ability to work independently and collaboratively within a team Strict attention to detail and data integrity across patient accounts Ability to thrive under pressure and meet deadlines Positive attitude and strong team player mindset Professionalism in a fast-paced environment
What Success Looks Like
A strong Billing Specialist keeps claims moving with minimal delays, catches errors before they become denials, and builds trust with patients around their accounts — all while staying organized under a high volume of moving pieces.
What we offer
$15,000 MXN net per month All benefits by law Opportunity for advancement Monthly employee events